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This store has earned the following certifications.
Firefly Outdoor Gear / Tents & Campsites-37
WeatherTec System – Water Resistance Guaranteed
Patented Welded Floors & Inverted Seams: Stay dry with our water-repelling design. The patented welded floors and inverted seams ensure maximum waterproof protection, keeping your gear and your campsite dry.
Fun Design with Glow-in-the-Dark Logo: Add a touch of fun and safety with our glow-in-the-dark logo. Perfect for night-time set-ups, this innovative feature enhances visibility and adds a stylish touch to your tent.
Snag-Free, Continuous Pole Sleeves: Set up your tent effortlessly with snubbing-free pole sleeves. Our continuous pole sleeves guide your tent poles smoothly and securely, making setup a breeze.
Patented Pin-and-Ring System: Secure your tent poles firmly with our patented pin-and-ring system. Enjoy a stable and secure setup every time, providing peace of mind during windy conditions.
Door Awnings: Stay dry and cozy with our door awnings. These awnings offer additional protection against rain, ensuring you can enjoy your campsite even in the wettest weather.
Storage Pockets: Keep your gear organized and accessible with our storage pockets. Whether you're storing essentials or equipment, these pockets keep everything within reach.
Includes Rainfly: Our tent comes with a built-in rainfly, providing you with extra weather protection. Wake up to a dry campsite and stay comfortable in any conditions.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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